Effective Date: October 01, 2024
At Dastrade International Private Limited (hereinafter referred to as “Company,” “we,” “our,” or “us”), operating under the brand name Stellar Green, we prioritize your privacy and are committed to safeguarding the personal information that you, as a user (hereinafter referred to as “You,” “Your,” or “User”), share with us through our website, marketing campaigns, and other forms. This Privacy Policy explains in detail how we collect, use, share, and protect Your personal data, as well as Your rights regarding Your data and how You can exercise them.
By using our website, participating in our campaigns, or submitting Your personal information through any form (whether digital or paper-based), You agree to the terms and conditions of this Privacy Policy and consent to the processing of Your personal data as described herein. Please read this document carefully.
1. Information We Collect
We collect several types of information from You when You visit our website, engage in our marketing campaigns, or complete any forms provided by Stellar Green. These include but are not limited to:
a) Personal Identifiable Information (PII)
We collect personally identifiable information such as:
Full name
Email address
Phone number
Mailing address
Any other contact information You voluntarily provide
b) Marketing Preferences
We may collect Your preferences regarding receiving marketing communications from us, including details on specific products or services that may interest You.
c) Website Usage Data
Information regarding Your usage of our website may be collected, including:
IP address
Browser type
Pages visited and duration of visit
Device information This data is collected to enhance the user experience and optimize our services.
d) Feedback and Survey Information
When You provide feedback, complete surveys, or participate in contests, the information provided may include Your responses, suggestions, or preferences.
2. How We Use Your Information
We use Your personal data for the following purposes:
a) Marketing and Promotions
We use Your personal information to send You marketing and promotional materials regarding Stellar Green’s products and services, including newsletters, event invitations, and updates on new products or offers that may be of interest to You. You may opt-out of receiving these communications at any time (see Section 7).
b) Customer Support and Communication
Your personal data may be used to respond to Your inquiries, resolve complaints, and provide customer support in relation to Your use of Stellar Green’s products or services.
c) Updates and Notifications
We may use Your contact information to send You important updates regarding changes in our services, terms, policies, or other company-related notifications that affect Your interaction with Stellar Green.
d) Surveys and Feedback
Your data may be used to send You surveys or feedback requests to understand Your experience with Stellar Green and to improve our products and services.
e) Service Improvement and Analytics
Website usage data is analyzed to improve the design, functionality, and overall performance of our website. This also includes using analytical tools to monitor website traffic and behavior patterns to ensure a better user experience.
3. Data Sharing and Disclosure
a) Internal Data Sharing
Your personal data will only be shared within Stellar Green, including its subsidiaries and affiliates, and will be used strictly for the purposes described in this Privacy Policy.
b) No Third-Party Sharing
We do not sell, rent, trade, or otherwise share Your personal information with any third-party organizations for their own marketing or advertising purposes. Your data will only be disclosed to third parties under the following circumstances:
• Legal Obligations: We may disclose Your personal information when required by law, governmental request, or court order.
• Business Transfers: In the event of a merger, acquisition, or other corporate restructuring, Your personal data may be shared with or transferred to the new entity, subject to this Privacy Policy.
c) Third-Party Service Providers
We may engage trusted third-party service providers for certain functions, such as hosting services, email marketing, or analytics. These providers will have access to Your personal information only to perform specific tasks on our behalf, and they are required to protect Your information and adhere to our privacy standards.
4. How We Secure Your Information
a) Data Security Measures
We take appropriate technical and organizational measures to protect Your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include, but are not limited to:
• Data Encryption: We use industry-standard encryption technologies (such as SSL) to secure Your personal information during transmission.
• Access Controls: We limit access to Your personal data to authorized personnel who need access to perform their job functions.
• Secure Storage: Personal data is stored on secure servers protected by firewalls and other security mechanisms.
b) Limitations of Security
While we strive to use the highest standards of security to protect Your personal data, no method of electronic storage or transmission over the Internet is entirely secure. Therefore, we cannot guarantee the absolute security of Your data. By submitting Your information, You acknowledge and accept this risk.
If You believe that Your interaction with us is no longer secure or if You suspect that there has been a breach of Your personal information, please contact us immediately (see Section 9).
5. Your Rights Regarding Your Data
You have the following rights concerning the personal data that we collect from You:
a) Right to Access
You may request access to the personal information we hold about You and obtain details regarding how we use it.
b) Right to Rectification
You have the right to request corrections or updates to Your personal data if it is inaccurate or incomplete.
c) Right to Deletion
You may request that we delete Your personal data if it is no longer necessary for the purposes for which it was collected or if You withdraw Your consent (where applicable).
d) Right to Restrict Processing
You have the right to request restrictions on the processing of Your personal data under certain circumstances.
e) Right to Opt-Out of Marketing Communications
You can opt-out of receiving marketing communications from Stellar Green at any time by following the unsubscribe instructions in the email or by contacting us directly.
f) Right to Data Portability
You may request a copy of Your personal information in a commonly used and machine-readable format, or ask that we transfer it to another entity, where technically feasible.
To exercise these rights, You can contact us at support@stellargreen.in or call us at +91 7003964486. We will respond to Your request within a reasonable time-frame, in accordance with applicable law.
6. Data Retention Policy
We retain Your personal information for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Once the data is no longer needed, it will be securely deleted or anonymized.
7. Cookies and Website Tracking
We use cookies and similar technologies to collect non-personally identifiable information to enhance user experience and analyze site traffic. You can manage cookie preferences through Your browser settings. For more information, please refer to our Cookies Policy available on our website.
8. Minors’ Privacy
Our services are intended for use by individuals who are 18 years or older. We do not knowingly collect personal data from minors. If You are a parent or guardian and become aware that Your child has provided personal data to us, please contact us immediately, and we will take appropriate steps to delete that information.
9. Grievance Redressal Mechanism
If You have any concerns or complaints regarding the processing of Your personal data or this Privacy Policy, You may contact our designated Grievance Officer:
• Name: Aniket Das
• Phone: +91 7003964486
• Email: support@stellargreen.in
The Grievance Officer will acknowledge receipt of Your complaint within 24 hours and aim to resolve the issue within 15 days.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements, industry standards, or our business operations. We will notify You of significant changes via email or a notice on our website. Please review this policy periodically to stay informed of how we protect Your data.
11. Contact Us
If You have any questions regarding this Privacy Policy or how we handle Your personal information, please contact us at:
• Email: support@stellargreen.in
• Phone: +91 7003964486
• Grievance Officer: Aniket Das
By using our website, engaging with our campaigns, or submitting Your personal data to us, You agree to this Privacy Policy and acknowledge that You have read, understood, and consented to the terms outlined herein.
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